Medical Emergencies

For dire medical emergencies call ‘9-911’ directly, then call Campus Safety. For any on-campus emergency, dial ‘0’ or x7291 for the Campus Safety Department. From a cell phone dial 413-528-7291.

If someone is injured or becomes ill:

Stay calm.
Contact the Campus Safety Department or have someone do it for you. Explain the type of emergency, the location of the victim and the victims condition.
Be sure to tell the dispatcher if the person is unconscious or disoriented, not breathing, bleeding profusely, or has chest pain.
Let the dispatcher know if you observe any safety hazards—a downed power line, chemical spill, fire, fumes, etc.
Do not hang up unless told to do so by the dispatcher.
If safe to do so, stay with the victim until assistance arrives.
Do not move the victim unless there is danger of further injury.
Do not give the victim anything to eat or drink, or change the position of the victim, even if they request it. Do not remove anything protruding from the victim's body.
Campus Safety and/or Campus Life staff will quickly respond to the scene. EMTs will respond if necessary.
Campus Safety Department staff are trained as Massachusetts First Responders. All officers receive annual re certification in CPR and the use of the department's Automatic External Defibrillators.

If you have a medical condition that might require special attention by our staff in the event of an emergency, please contact the director of Campus Safety at x7680, to discuss your situation.