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Problem
We launched the website with the first menu item titled "Why Simon's Rock." Are we
missing an opportunity to highlight a differentiator? One has to read the page to
find out what makes Simon's Rock special. What if we prominently feature an important
aspect of the college in the menu?
Solution Parameters
A solution must:
- Simple text and/or link change to the website menu
- Work on both desktop megamenu and mobile menu
- Increase conversion value (conversions weighted with relative values)
Test
Set up a site-wide A/B test where 50% of users get Why Simon's Rock and 50% get Early
College. On mobile, Early College links directly to Understanding Early College.
Change Website Menu
We are planning on changing the website menu. The first menu item is currently "Why
Simon's Rock" and we are looking to change it to "Early College."
The idea is to prominently feature this important aspect of the college. I set up
a test where 1/2 of our traffic got our current menu, and the other half got the Early
College version of the menu.
Result
Choosing the winner is based on how we measure and value different actions on the
website. Given our current valuation of enrollment based conversions, Early College
causes a 20% increase in value.
Including the non-enrollment conversions, Early College doesn't do as well, but it
still has a 8% increase in value. Non-enrollment conversions include visiting the
job opportunities page, donations, and visiting KAC membership page.
The Early College/Why Simon's Rock menu item also doubles as the 'about' section and
I'm guessing that Why Simon's Rock serves that purpose better, thus the Why Simon's
Rock does better amongst our current non-enrollment based goals. However, the key
non-enrollment valued pages are also located in the footer.
Given our current measurement and valuation, we selected Early College as the winner
and made the change across the website.
Next Steps
Test whether the mobile menu should link to Why Simon's Rock or Understanding Early
College.